SIP Device Support for Feature Access Codes

The following table is a list of the Feature Access Codes available to SIP phones users on the MiVoice Business system.

Feature Access Code

Generic SIP
(Single Line)

5302

Multiline SIP

Account Code

Yes

No

Yes

ACD Silent Monitor

Yes

Yes

Yes

ACD Agent Login

Yes

Yes

Yes

ACD Agent Logout

Yes

Yes

Yes

Active Maintenance Port Access

Not Applicable

ADL - Call

ADL - Disconnect

ADL - Loopback

Attendant Hold - Remote Retrieve

No

No

No

Callback - Cancel

No

No

No

Callback - Cancel Individual

No

No

No

Callback - Setup (one digit only)

No

No

No

Call Forwarding - Busy (External Source)

Yes

Yes

Yes

Call Forwarding - Busy (Ext & Int Source)

Yes

Yes

Yes

Call Forwarding - Busy (Internal Source)

Yes

Yes

Yes

Call Forwarding - End Chaining

Yes

Yes

Yes

Call Forwarding - Follow Me

Yes

Yes

Yes

Call Forwarding - Follow Me - Third Party

Yes

Yes

Yes

Call Forwarding - I Am Here

No

No

No

Call Forwarding - No Answer

Yes

Yes

Yes

Call Forwarding - No Answer

Yes

Yes

Yes

Call Forwarding - No Answer (Internal Source)

Yes

Yes

Yes

Call Forwarding – Override

No

No

No

Call Hold

Not Applicable – Hook Flash Required

Call Hold - Remote Retrieve

Not Applicable – Device Specific

Call Hold – Retrieve

Yes

Yes

Yes

Call Park

Yes

Yes

No

Call Park – Retrieve

Yes

Yes

Yes

Call Pickup – Dialed

No

No

No

Call Pickup - Directed

Yes

Yes

Yes

Call Privacy

No

No

No

Camp on - Retrieve

No

No

No

Camp on - Setup (one digit only)

No

No

No

Cancel All Forwarding

Yes

Yes

Yes

Cancel Call Forwarding - Busy (Ext & Int Source)

Yes

Yes

Yes

Cancel Call Forwarding - End Chaining

Yes

Yes

Yes

Cancel Call Forwarding Follow Me

Yes

Yes

Yes

Cancel Call Forwarding Follow Me - Remote

Yes

Yes

Yes

Cancel Call Forwarding Follow Me - Third Party

Yes

Yes

Yes

Cancel Call Forwarding - No Answer (Ext & Int Source)

Yes

Yes

Yes

Clear All Features

Yes

Yes

Yes

Conference Call

Not Applicable – Device Specific

Conference Call Split

Dialed Day/Night Service - Activate

Yes

Yes

Yes

Dialed Day/Night Service – Inquire

Yes

Yes

Yes

DID/3 Protocol Test

No

No

No

Direct Page

Yes

Yes

Yes

Do Not Disturb

Yes

Yes

Yes

Do Not Disturb - Cancel

Yes

Yes

Yes

Do Not Disturb - Cancel Remote

Yes

Yes

Yes

Do Not Disturb – Remote

Yes

Yes

Yes

Flexible Answer Point

Not Applicable – Device Specific

Flexible Answer Point - Cancel All

Force Party Release

Not Applicable

Group Presence - Join All ACD Groups

Yes

Yes

Yes

Group Presence - Join Group

Yes

Yes

Yes

Group Presence - Join Group Third Party

Yes

Yes

Yes

Group Presence - Leave All ACD Groups

Yes

Yes

Yes

Group Presence - Leave Group

Yes

Yes

Yes

Group Presence - Leave Group Third Party

Yes

Yes

Yes

Handoff

Yes

No

Yes

HCI/CTI Application

Not Applicable

Hot Desk Login

Not supported on SIP devices

Hot Desk Logout

Hot Desk Remote Logout

No

No

No

Hot Desk User External Number - Store

Not Applicable

Hotel/Motel Room Monitor Listen

Hotel/Motel Room Monitor Setup

Hotel/Motel Room Personal Wakeup Call - Set

Yes

Yes

Yes

Hotel/Motel Room Personal Wakeup Call - Cancel

Yes

Yes

Yes

Hotel/Motel Room Status

Yes

Yes

Yes

Hotel/Motel Room Wakeup Call From Guest Extension

Yes

Yes

Yes

Hotel/Motel Room Wakeup Call From Guest Extension – Cancel

Yes

Yes

Yes

Hotel/Motel Room Remote Wakeup Call - Set

Yes

Yes

Yes

Hotel/Motel Room Remote Wakeup Call - Cancel

Yes

Yes

Yes

Inactive Maintenance Port Access

Not Applicable

Individual Trunk Access

No

No

No

Italian CAS - Disturbing Call (Ignore Release From CO)

Not Applicable

Italian CAS - Enable CO Recall

Last Number Re-dial

Yes

Yes

Yes

Loudspeaker Paging

Yes

Yes

Yes

Make Busy - Setup

No

No

No

Make Busy - Cancel

No

No

No

Meet-Me Answer

Not Supported on SIP devices

Message Center - Direct Read

Not Applicable (Not supported on MiVoice Business)

Message Center - Password Definition

Message Center - Remote Read

Message Waiting - Activate

Yes

Yes

Yes

Message Waiting - Deactivate

Yes

Yes

Yes

Message Waiting - Inquire

No

No

No

MNMS: Event Indication

Not Applicable (Not supported on MiVoice Business)

MLPP Access Digit (Allowed digits are 2 to 9 only)

Not Applicable (Not supported on MiVoice Business)

Name Suppression on outgoing Trunk Call

No

No

No

Non-Verified Account Code

Yes

No

Yes

Override (one digit only)

No

No

No

Personal Speedcall - Invoke

Yes

Yes

Yes

Personal Speedcall - Remove

Yes

Yes

Yes

Personal Speedcall - Store

Yes

Yes

Yes

Phone Lock - Lock

Yes

Yes

Yes

Phone Lock - Unlock

Yes

Yes

Yes

Private Caller

Yes

Yes

Yes

Remote Clear All Features

Yes

Yes

Yes

Repeat Last Number Saved

Not Supported

Save Last Number

Multiline Set Loop Test

Not Applicable

Multiline Set Headset - On

Multiline Set Headset - Off

Swap (External Hot Desk Users only)

External Hot Desk User Only

Tag Call

No

No

No

Tone Demonstration

Not Applicable

Trunk Answer From Any Station (TAFAS)

Not Applicable - Device Specific

Trunk Calling Party Identification

Not Applicable

Trunk Double Flash

Trunk Single Flash

User Flash

External Hot Desk Users only

User PIN Store

Yes

Yes

Yes

Voice Mail

Yes

Yes

Yes